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Exception Management for Malaysian SMEs: Meeting BNM RMiT Requirements

In Malaysia, the Bank Negara Malaysia (BNM) Risk Management in Technology (RMiT) framework has become a benchmark not only for financial institutions but also for fintech startups and SMEs working with regulated entities. RMiT emphasizes resilience, security, and governance, all areas where exceptions often occur.

Common Exceptions in Malaysian SMEs

  • Reliance on third-party cloud services that don't fully align with RMiT standards.
  • Incomplete multi-factor authentication (MFA) rollout.
  • Patch delays due to vendor dependency.

Why SMEs Must Act

Compliance Pressure

Even if not directly regulated, SMEs providing services to banks or insurers face compliance pressure from partners. Without structured exception control, they risk losing contracts or reputational standing.

Best Practices

1. Centralized Log of All Security Exceptions

Capture owner, risk rating, and mitigation plan.

2. Risk Acceptance by Leadership

RMiT expects formal approval for unresolved risks.

3. Periodic Reviews

Exceptions must be re-evaluated against business and regulatory changes.

4. Vendor Accountability

Ensure cloud or IT partners provide documented compliance roadmaps.

Benefits

Competitive Advantage

By aligning exception management with RMiT, SMEs can not only reduce regulatory exposure but also signal credibility when bidding for financial or government projects.

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