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Common Security Exceptions in SMEs: What They Are & How to Handle Them

Every SME has security policies, whether formal or informal. Yet, real-world operations often force businesses to bend the rules. These deviations are known as security exceptions. If unmanaged, they can undermine the entire security posture of an organization.

Typical Security Exceptions in SMEs

1. Unsupported or Outdated Software

Many SMEs run legacy applications critical to operations. Replacing or upgrading them can be expensive, leading to exceptions where outdated systems remain in use.

2. Weak or Shared Passwords

Staff may bypass password rules to make access easier. Shared accounts are common in smaller teams, especially for systems not designed with multi-user access in mind.

3. Remote Access Allowances

Remote desktop or VPN access may be granted to contractors or staff working from home, often with reduced security controls for convenience.

4. Shadow IT and Unsanctioned Tools

Employees often adopt third-party apps for file sharing, project management, or messaging without IT approval. These tools may lack security certifications.

5. Delayed Patching

With limited IT resources, SMEs sometimes delay patching critical systems, especially if updates could disrupt operations.

6. Minimal Logging or Monitoring

To save costs, SMEs may disable detailed logging, leaving blind spots in security visibility.

Risks of Ignoring Exceptions

Unchecked exceptions create predictable attack vectors. Hackers target unpatched systems, guess weak passwords, and exploit shadow IT tools. What starts as a "temporary business decision" can quickly become a permanent liability.

How SMEs Can Handle Exceptions

1. Formal Documentation

Record the nature of the exception, who approved it, and why.

2. Mitigations

Implement compensating controls, such as network segmentation for outdated systems.

3. Review Cycles

Reassess exceptions regularly. Temporary solutions should not become permanent.

4. Employee Awareness

Train staff on why policies exist and the risks of bypassing them.

Balancing Business and Security

Exceptions are sometimes necessary. The key is ensuring they are intentional, documented, and temporary. By treating them as managed risks instead of uncontrolled weaknesses, SMEs can strike the right balance between flexibility and safety.

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